businessBusiness & Industrial Properties– Whether you suffer an insured loss to a shopping center, manufacturing facility, hospital, or any other commercial property, business owners and their respective risk managers need to understand that each insurance claim is unique and fact specific. The insured also needs to have an appreciation for how the claim will need to be presented to the insurance company in order for the business to recover in a timely manner. This is where a public adjusters understanding of the claims process can be of great assistance. As the owner of a business, your ultimate goal should be to avoid the time consuming tasks required from these sometimes complicated claims so you can tend to your normal daily operations. Accordingly, it would not be wise for a business professional, who is educated in any field other than property insurance, to attempt to learn the technicalities and procedures of how to prove a business interruption or property claim. Because the burden of proving such damages ultimately falls on the insured business owner, it will undoubtedly be in that person’s best interest to retain a professional public adjusting firm who has extensive knowledge and experience in dealing in that area and who can ultimately prove your fact specific claim.

hotelHotel/Motel– One of the challenges in this class of property is when a loss occurs, the complete property may have to be shut down even if some areas are still operational. One factor that may come into play are building officials, who in the interest of public life, health and safety issues, may require the property to be completely closed until all repairs are completed to building and health code requirements currently in place. This is especially true for older properties who lose their grandfather status regarding building codes. If this happens, the hotel may have to be brought up to the new code which can be very expensive. Things like fire systems, sprinklers, and many others may have to be completed before the building can be reopened. Property owners need to discuss the insurance issues that will be involved in a post-loss environment such as actual cash value, law and ordinance issues, as well as large hurricane deductibles. Our experience indicates that special care should be taken when undertaking emergency repairs. Hastily attempted permeated repairs done incorrectly may result in more damage later and at greater repair cost.  Special consideration needs to be given to emergency service contracts as it is not uncommon for unlicensed or unethical contractors to overcharge or do a poor job in order to make a quick buck in an emergency situation. Remember–the insurance company will only pay for your loss one time. Make sure you do it right the first time.

Apartment Complexes– Apartment complexes by their very nature require unique adjusting experience and consideration. When an apartment complex is damaged there is a high likelihood more than one unit will be involved. A good example is a fire loss where we have found that while the fire loss may be contained to the unit involved, chances are the complete building will be impacted by a combination of water and smoke. Another example is the impact of a wind event when roofs are damaged and the inside of the units are soaked from water entering from above. Renters in these complexes must be moved and their personal property has to be removed in order to make the necessary repairs.

condoCondominium Associations– Depending on the state where they are located, may have different ownership rights, property insurance issues, and requirements than a Homeowners Association. As an example, in Kansas and Missouri a condo association is generally divided into the master association’s property and the unit owner’s property with the law setting out who is responsible for the insurance and repairs of the two properties. Unfortunately, there has been close to some rewrites of the both state statutes that over the years have attempted to set out who has the responsibility to insure the property and make repairs to the master property versus the unit owners. Given all these changes, the interpretation of the statutes are not simple and we constantly run into controversy as insurance companies and their adjusters still apply their own interpretation in a manner that will benefit them versus the policyholders.


  • Flat roof Infrared Moisture survey
  • Building Fires
  • Water Claims
  • Storm Damage
  • Flat roof Infrared Moisture survey

Representing Policyholders NOT insurance Companies

  1. Hail/Wind Claims
  2. Fire/Smoke Claims
  3. Roof Leaks/Damage Claims
  4. Flood Claims
  5. Mold Claims
  6. Frozen Burst Pipe Claims
  7. Water Claims
  8. Power Outage/Lightning Strike Claim
  9. Plumbing Leaks
  10. Theft/Vandalism/Burglary
  11. Collapse
  12. Explosions
  13. Tree on House
  14. Winter Storm Claim
  15. Ice Damage Claim
  16. Large Commercial Loss Consultants, Hotels, Industrial, Restaurants